--- title: How MSPs Enhance Employee Engagement & Retention description: Do you want to know how managed service providers can enhance employee engagement and retention? We unpack the benefits here. image: https://blog.numata.co/hubfs/Imported_Blog_Media/smiling-african-student-pointing-with-pencil-laptop-screen-concentrated-blonde-woman-glasses-propping-chin-with-hand-while-wor-600x314.jpg --- [![Numata Logo 2024](https://blog.numata.co/hs-fs/hubfs/Numata%20Logo%20Reg-07.png?width=160&height=31&name=Numata%20Logo%20Reg-07.png "Numata Logo 2024")](https://numata.kinsta.cloud/) - [Solutions & Services](https://www.numata.co/solutions-services/) - - [Outsourced IT](https://www.numata.co/solutions-services/it-outsourcing/) - [Fully Managed IT](https://www.numata.co/solutions-services/it-outsourcing/managed-it-service/) - [Co-Managed IT](https://www.numata.co/solutions-services/it-outsourcing/co-managed-it-services/) - [IT Strategy & Advisory Services](https://www.numata.co/solutions-services/it-outsourcing/it-strategy-advisory-services/) - [IT Risk Management](https://www.numata.co/solutions-services/it-outsourcing/it-risk-management/) - [IT Procurement and Licensing](https://www.numata.co/solutions-services/it-infrastructure/) - [Infrastructure Design and Implementation](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=Infrastructure%20Design%20and%20Implementation) - [Infrastructure Financing](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=for%20your%20SME.-,Infrastructure%20Financing,-We%20all%20know) - [IT Hardware and Software](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=SCHEDULE%20A%20CALL-,IT%20Hardware%20and%20Software,-Get%20the%20equipment) - [Solution Architects](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=TO%20AN%20EXPERT-,Solution%20Architects,-Our%20team%20of) - [Networking](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=transform%20and%20thrive.-,Networking,-Our%20Networking%20solutions) - [Servers and Storage](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=on%20your%20network.-,Servers%20and%20Storage,-Numata%20is%20a) - [Firewalls](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=adapt%20and%20grow.-,Firewalls,-With%20full%20visibility) - [End-user Computing](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=excellent%20user%20experiences-,End%2Duser%20Computing,-While%20concepts%20like) - [Strategy and Advisory Services](https://www.numata.co/solutions-services/strategy-and-advisory-services/) - [Infrastructure Design and Implementation](https://www.numata.co/solutions-services/it-infrastructure/#:~:text=Infrastructure%20Design%20and%20Implementation) - [Technology Advisory Services](https://www.numata.co/solutions-services/strategy-and-advisory-services/technology-advisory-services/) - [Technology Strategy Formulation](https://www.numata.co/solutions-services/strategy-and-advisory-services/technology-strategy-formulation/) - [Technology Risk Assessments](https://www.numata.co/solutions-services/strategy-and-advisory-services/technology-risk-assessments/) - [M&A Technology Services](https://www.numata.co/solutions-services/strategy-and-advisory-services/mergers-aquisitions-technology-services/) - [M&A Carve-Out Services](https://www.numata.co/solutions-services/strategy-and-advisory-services/mergers-aquisitions-carveout-services/) - - [Managed Data Backup and Recovery](https://www.numata.co/solutions-services/managed-data-backup-and-recovery-services/) - [Managed Backup Services for Physical and Virtual Servers](https://www.numata.co/solutions-services/managed-data-backup-and-recovery-services/managed-backup-services-for-physical-and-virtual-servers/) - [Managed Backup Services for End User Devices](https://www.numata.co/solutions-services/managed-data-backup-and-recovery-services/managed-backup-services-for-end-user-devices/) - [Managed Backup Services for Microsoft 365](https://www.numata.co/solutions-services/managed-data-backup-and-recovery-services/managed-data-backup-and-recovery-services-managed-backup-services-for-microsoft-365/) - [Managed Disaster Recovery as-a-Service](https://www.numata.co/solutions-services/managed-data-backup-and-recovery-services/managed-data-backup-and-recovery-services-managed-disaster-recovery-as-a-service/) - [IT Projects](https://numata.co/solutions-services/it-projects/) - [Cloud Migrations and Virtualisation](https://www.numata.co/solutions-services/it-projects/#cloud-migrations-and-virtualisation%E2%80%8B) - [Enterprise Server Infrastructure](https://www.numata.co/solutions-services/it-projects/#enterprise-server-infrastructure%E2%80%8B) - [Digital Transformation and Collaboration](https://www.numata.co/solutions-services/it-projects/#digital-transformation-and-collaboration%E2%80%8B) - [Core Networking and Perimeter Security](https://www.numata.co/solutions-services/it-projects/#digital-transformation-and-collaboration%E2%80%8B) - [Core networking and perimeter security](https://numata.co/solutions-services/it-projects/#Core-Networking) - [Identity and Access Management](https://www.numata.co/solutions-services/it-projects/#identity-and-access-management%E2%80%8B) - [Business Continuity](https://www.numata.co/solutions-services/it-projects/#business-continuity%E2%80%8B) - [Office Relocation](https://www.numata.co/solutions-services/it-projects/#business-continuity%E2%80%8B) - [IT Asset Lifecycle Refresh](https://www.numata.co/solutions-services/it-projects/#it-asset-lifecycle-refresh%E2%80%8B) - - [Cybersecurity](https://www.numata.co/solutions-services/cybersecurity/) - [Managed Security Operations Centre as-a-Service](https://www.numata.co/solutions-services/cybersecurity/managed-soc/) - [Endpoint Detection and Response](https://www.numata.co/solutions-services/cybersecurity/edr/) - [Vulnerability Scanning](https://www.numata.co/solutions-services/cybersecurity/vulnerability-scanning/) - [Cybersecurity Awareness Training](https://www.numata.co/solutions-services/cybersecurity/cybersecurity-awareness-training/) - [Penetration Testing as-a-Service](https://www.numata.co/solutions-services/cybersecurity/penetration-testing-as-a-service/) - [DMARC as-a-Service](https://www.numata.co/solutions-services/cybersecurity/dmarc-as-a-service/) - [Email Protection](https://www.numata.co/solutions-services/cybersecurity/email-protection/) - [Incident Response Services](https://www.numata.co/solutions-services/cybersecurity/incident-response-services/) - [Virtual CISO Services](https://www.numata.co/solutions-services/cybersecurity/virtual-ciso-services/) - [Microsoft Cloud Security Assessments](https://www.numata.co/solutions-services/cybersecurity/microsoft-cloud-security-assessments/) - [Cybersecurity Assessments](https://www.numata.co/solutions-services/cybersecurity/cybersecurity-assessments/) - [Vulnerability Assessments](https://www.numata.co/solutions-services/cybersecurity/vulnerability-assessments/) - [Digital Transformation Services](https://www.numata.co/solutions-services/digital-transformation-services/) - [Microsoft Intranet](https://www.numata.co/solutions-services/digital-transformation-services/microsoft-intranet/) - - [Microsoft Cloud Services](https://www.numata.co/solutions-services/cloud-services/) - [Cloud Strategy and Advisory Services](https://www.numata.co/solutions-services/cloud-services/cloud-strategy-and-advisory-services/) - [Cloud Migration Services](https://www.numata.co/solutions-services/cloud-services/cloud-migration-services/) - [Managed Microsoft Cloud Services](https://www.numata.co/solutions-services/cloud-services/managed-microsoft-cloud-services/) - [Microsoft 365](https://www.numata.co/solutions-services/cloud-services/microsoft-365/) - [Microsoft Teams](https://www.numata.co/solutions-services/cloud-services/microsoft-teams/) - [Microsoft SharePoint](https://www.numata.co/solutions-services/cloud-services/microsoft-sharepoint/) - [Microsoft Power Platform](https://www.numata.co/solutions-services/cloud-services/microsoft-power-platform/) - [Microsoft Copilot AI](https://www.numata.co/solutions-services/cloud-services/microsoft-copilot-ai/) - [Microsoft Azure](https://www.numata.co/solutions-services/cloud-services/microsoft-azure-r1/) - [Microsoft Cloud Assessment](https://www.numata.co/solutions-services/cloud-services/microsoft-cloud-assessment/) - [IT Governance, Risk and Compliance](https://www.numata.co/solutions-services/it-governance-risk-and-compliance/) - [IT Governance Services](https://www.numata.co/solutions-services/it-governance-risk-and-compliance/it-governance-services/) - [Compliance Services](https://www.numata.co/solutions-services/it-governance-risk-and-compliance/compliance-services/) - [IT Risk Management Services](https://www.numata.co/solutions-services/it-governance-risk-and-compliance/it-risk-management-services/) - [Get To Know Us](https://www.numata.co/get-to-know-us/) - [About Us](https://www.numata.co/get-to-know-us/#:~:text=Welcome%20to%20Numata%2C%20Business%20Technology%20Strategists%20for%20SMEs%E2%84%A2) - [Our Guiding Values](https://www.numata.co/get-to-know-us/#:~:text=REQUEST%20PRICING-,Our%20guiding%20values,-At%20Numata%2C%20everything) - [The Origin Story of Numata](https://www.numata.co/get-to-know-us/#:~:text=those%20in%20need.-,The%20Origin%20Story%20of%20Numata,-When%20we%20started) - [Our Partners](https://www.numata.co/get-to-know-us/global-numata/#our-partners:~:text=2024-,Global%20Footprint,-Even%20small%20to) - [Awards, Accreditations, Certifications](https://www.numata.co/get-to-know-us/global-numata/#awards-accreditations-certifications) - [Numata Milestones](https://www.numata.co/get-to-know-us/global-numata/#numata-milestones) - [Global Footprint](https://www.numata.co/get-to-know-us/global-numata/#global-footprint) - [Global MSOC](https://www.numata.co/get-to-know-us/global-numata/#global-msoc) - [Join Our Team](https://www.numata.co/join-our-team/) - [Our Story](https://www.careers-page.com/numata-business-it) - [Careers](https://www.careers-page.com/numata-business-it) - [What is Numata?](https://www.numata.co/join-our-team/#:~:text=VIEW%20VACANCIES-,What%20is%20Numata%3F,-We%E2%80%99re%20Business%20Technology) - [Resources](https://www.numata.co/resources/) - [Blog](https://blog.numata.co/) - [Free eBooks & Guides](https://numata.co/resources/free-ebooks-guides/) - [Case Studies](https://numata.co/resources/case-studies/) - [2024 EMEA Cybersecurity Report](https://www.numata.co/resources/2024-emea-cybersecurity-report/) - [Contact Us](https://numata.co/contact-us/) [![numata logo](https://blog.numata.co/hubfs/raw_assets/public/Numata_May2023/images/numata-logo.svg "numata logo")](https://numata.kinsta.cloud/) - [Solutions & Services](https://numata.kinsta.cloud/solutions-services/) - [Outsourced IT](https://numata.kinsta.cloud/solutions-services/it-outsourcing/) - [Fully Managed IT](https://numata.kinsta.cloud/solutions-services/it-outsourcing/managed-it-service/) - [Co-Managed IT](https://numata.kinsta.cloud/solutions-services/it-outsourcing/co-managed-it-services/) - [IT Risk Management](https://numata.kinsta.cloud/solutions-services/it-outsourcing/it-risk-management/) - [IT Strategy & Advisory Services](https://numata.kinsta.cloud/solutions-services/it-outsourcing/it-strategy-advisory-services/) - [Microsoft Cloud Services](https://numata.kinsta.cloud/solutions-services/cloud-services/) - [Microsoft 365](https://numata.kinsta.cloud/solutions-services/cloud-services/microsoft-365/) - [Microsoft Teams](https://numata.kinsta.cloud/solutions-services/cloud-services/microsoft-teams/) - [Microsoft SharePoint](https://numata.kinsta.cloud/solutions-services/cloud-services/microsoft-sharepoint/) - [Microsoft Azure](https://numata.kinsta.cloud/solutions-services/cloud-services/microsoft-azure/) - [Cybersecurity](https://numata.kinsta.cloud/solutions-services/cloud-services/microsoft-365/) - [Cybersecurity 365](https://numata.kinsta.cloud/solutions-services/cybersecurity/cybersecurity-365/) - [DNS Filtering](https://numata.kinsta.cloud/solutions-services/cybersecurity/dns-filtering/) - [Ironscales](https://numata.kinsta.cloud/solutions-services/cybersecurity/ironscales/) - [EDR as-a-Service](https://numata.kinsta.cloud/solutions-services/cybersecurity/edr-as-a-service/) - [SOC as a Service](https://numata.kinsta.cloud/solutions-services/cybersecurity/soc-as-a-service/) - [DMARC as-a-Service](https://numata.kinsta.cloud/solutions-services/cybersecurity/dmarc-as-a-service/) - [Penetration Testing as-a-Service](https://numata.kinsta.cloud/solutions-services/cybersecurity/penetration-testing-as-a-service/) - [IT Infrastucture Solutions](https://numata.kinsta.cloud/solutions-services/it-infrastructure/) - [IT Projects](https://numata.kinsta.cloud/solutions-services/it-projects/) - [Get To Know Us](https://numata.kinsta.cloud/solutions-services/cloud-services/#) - [About Numata](https://numata.kinsta.cloud/about-numata/) - [Our Partners](https://numata.kinsta.cloud/about-numata/#Our-Partners) - [Awards & Accreditations](https://numata.kinsta.cloud/about-numata/#Awards) - [Global Footprint](https://numata.kinsta.cloud/about-numata/#Global-Footprint) - [Referral Programmes](https://numata.kinsta.cloud/referral-programmes/) - [Join Our Team](https://numata.kinsta.cloud/solutions-services/cloud-services/#) - [Careers](https://numata.kinsta.cloud/solutions-services/cloud-services/#) - [Resources](https://numata.kinsta.cloud/resources/) - [Blog](https://numata.kinsta.cloud/blog/) - [Free eBooks & Guides](https://numata.kinsta.cloud/resources/free-ebooks-guides/) - [Case Studies](https://numata.kinsta.cloud/resources/case-studies/) - [Contact Us](https://numata.kinsta.cloud/contact-us/) ![](https://blog.numata.co/hubfs/Imported_Blog_Media/smiling-african-student-pointing-with-pencil-laptop-screen-concentrated-blonde-woman-glasses-propping-chin-with-hand-while-wor-600x314.jpg) # How Your MSP Can Help You Improve Employee Engagement Published by [Numata](https://blog.numata.co/author/numata) on January 17, 2022 9:00:00 AM SAST With businesses of all shapes and sizes finding themselves on the unpleasant end of the global staffing shortage, management needs to take a proactive approach to retain staff by evolving with workers' needs. The freedom offered by remote or hybrid office solutions has made employees wiser about finding a work environment that suits their personal needs while cutting down on the daily commute and avoiding unnecessary office politics. Employees are actively applying for jobs that offer them the best of both worlds, while those who are, "sticking it out" are mostly disengaged while at the office. When you realise that disengaged employees cost companies billions each year, according to Gallup, finding ways to increase engagement and keep the staff you have becomes a priority. ## 3 ways a Managed Service Provider (MSP) can help 1. ### An MSP keeps you at the forefront of technology As a new wave of young people joins the workforce, they expect to access the most efficient means to get the job done. By partnering with Numata, we can ensure you have access to expert advice and stay ahead of the game when it comes to equipping your staff with the right tools. 2. ### An MSP offers staff flexibility Shift some responsibility onto our shoulders so that your employees can focus on critical tasks. When the job of making sure licensing, hardware management, software patches and updating management are on track, staff have the opportunity to manage the day-to-day tasks in the office or remotely. This offers them a flexible work environment that keeps them engaged. 3. ### An MSP improves staff development and retention Numata helps you not only automate many of your processes but also can standardise documentation to simplify onboarding. We can help you create a team development platform that aids in continuous growth and encourages staff to improve their skills and better understand workflows to increase efficiencies. Remote work and all the tools that go with it have made it possible for teams to work together over [Microsoft Teams](https://blog.numata.co/2021/09/have-you-discovered-the-full-potential-of-microsoft-teams) to get the job done. This has done away with any office politics as teams stay focused on the goals of the project and complete tasks with minimal delays. Numata can help you get set up to empower your team and improve employee satisfaction. Get in touch to book your free consultation and let us partner with you to take your business to the next level.  [![BOOK FREE CONSULTATION](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/24975028/446bc88c-3f8f-49ba-94db-1f39231d3bde.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/24975028/446bc88c-3f8f-49ba-94db-1f39231d3bde)   [Back to Blog](https://blog.numata.co) ### Related Articles [Numata Recognised Among the World's Leading Managed Service Providers](https://blog.numata.co/numata-recognised-among-the-worlds-leading-managed-service-providers) [From FUD to Clarity](https://blog.numata.co/from-fud-to-clarity) [Numata Recognised on the Global MSP 501 List for 2025](https://blog.numata.co/numata-ranked-on-channel-partners-2025-msp-501-2025) ### Email Newsletter Get important news, advice and the latest articles delivered right to your inbox! [Sign Up](https://info.numata.co/en/get-the-latest-email-newsletter-from-numata-business-it) [![Numata](https://blog.numata.co/hs-fs/hubfs/White%20Registered%20Logo.png?width=2186&height=418&name=White%20Registered%20Logo.png "Numata")](https://numata.kinsta.cloud/wp-%20%20%20%20%20%20%20%20content/uploads/2023/02/numata-logo-white.png) - CONTACT - [(South Africa) +27 87 231 0311](tel:+27%2087%20231%200311) - [(United Kingdom) +44 20 3890 5455](tel:+44%2020%203890%205455) - [(Ireland) +353 1 223 2296](tel:+353%201%20223%202296) - LOCATIONS - South Africa - [Johannesburg](https://numata.kinsta.cloud/it-services-johannesburg-south-africa/) - [Cape Town](https://numata.kinsta.cloud/it-services-cape-town-south-africa/) - [Port Elizabeth](https://numata.kinsta.cloud/it-services-portelizabeth-south-africa/) - [Bloemfontein](https://numata.kinsta.cloud/it-services-bloemfontein-south-africa/) - [Durban](https://numata.kinsta.cloud/it-services-durban-south-africa/) - United Kingdom - [London](https://numata.kinsta.cloud/it-services-london-united-kingdom/) - [Birmingham](https://numata.kinsta.cloud/it-support-birmingham-united-kingdom/) - [Leeds](https://numata.kinsta.cloud/it-support-leeds-united-kingdom/) - [Manchester](https://numata.kinsta.cloud/it-support-manchester-united-kingdom/) - [Bristol](https://numata.kinsta.cloud/it-support-bristol-united-kingdom/) - Ireland - [Dublin](https://numata.kinsta.cloud/it-services-dublin-ireland/) - [Cork](https://numata.kinsta.cloud/it-support-cork-ireland/) - [Limerick](https://numata.kinsta.cloud/it-support-limerick-ireland/) - [SOLUTIONS & SERVICES](https://numata.kinsta.cloud/solutions-services/) - [Outsourced IT](https://numata.kinsta.cloud/solutions-services/it-outsourcing/) - [Cybersecurity](https://numata.kinsta.cloud/solutions-services/cybersecurity/) - [IT Infrastucture Solutions](https://numata.kinsta.cloud/solutions-services/it-infrastructure/) - [IT Projects](https://numata.kinsta.cloud/solutions-services/it-projects/) - [Microsoft Cloud Services](https://numata.kinsta.cloud/solutions-services/cloud-services/) - RESOURCES - [Blog](https://numata.kinsta.cloud/blog/) - [Free eBooks & Guides](https://numata.kinsta.cloud/resources/free-ebooks-guides/) - [Case Studies](https://numata.kinsta.cloud/resources/case-studies/) - GET TO KNOW US - [About Numata](https://numata.kinsta.cloud/about-numata/) - [Our Partners](https://numata.kinsta.cloud/about-numata/#Our-Partners) - [Awards & Accreditations](https://numata.kinsta.cloud/about-numata/#Awards) - [Global Footprint](https://numata.kinsta.cloud/about-numata/#Global-Footprint) - [Referral Programmes](https://numata.kinsta.cloud/referral-programmes/) - JOIN OUR TEAM - Life at Numata - Careers - CONTACT US - [(South Africa) +27 87 231 0311](tel:+27%2087%20231%200311) - [(United Kingdom) +44 20 3890 5455](tel:+44%2020%203890%205455) - [(Ireland) +353 1 223 2296](tel:+353%201%20223%202296) - LOCATIONS - South Africa - [Johannesburg](https://numata.kinsta.cloud/it-services-johannesburg-south-africa/) - [Cape Town](https://numata.kinsta.cloud/it-services-cape-town-south-africa/) - [Port Elizabeth](https://numata.kinsta.cloud/it-services-portelizabeth-south-africa/) - [Bloemfontein](https://numata.kinsta.cloud/it-services-bloemfontein-south-africa/) - [Durban](https://numata.kinsta.cloud/it-services-durban-south-africa/) - United Kingdom - [London](https://numata.kinsta.cloud/it-services-london-united-kingdom/) - [Birmingham](https://numata.kinsta.cloud/it-support-birmingham-united-kingdom/) - [Leeds](https://numata.kinsta.cloud/it-support-leeds-united-kingdom/) - [Manchester](https://numata.kinsta.cloud/it-support-manchester-united-kingdom/) - [Bristol](https://numata.kinsta.cloud/it-support-bristol-united-kingdom/) - Ireland - [Dublin](https://numata.kinsta.cloud/it-services-dublin-ireland/) - [Cork](https://numata.kinsta.cloud/it-support-cork-ireland/) - [Limerick](https://numata.kinsta.cloud/it-support-limerick-ireland/) - [SOLUTIONS & SERVICES](https://numata.kinsta.cloud/solutions-services/) - [Outsourced IT](https://numata.kinsta.cloud/solutions-services/it-outsourcing/) - [Cybersecurity](https://numata.kinsta.cloud/solutions-services/cybersecurity/) - [IT Infrastucture Solutions](https://numata.kinsta.cloud/solutions-services/it-infrastructure/) - [IT Projects](https://numata.kinsta.cloud/solutions-services/it-projects/) - [Microsoft Cloud Services](https://numata.kinsta.cloud/solutions-services/cloud-services/) - RESOURCES - [Blog](https://numata.kinsta.cloud/blog/) - [Free eBooks & Guides](https://numata.kinsta.cloud/resources/free-ebooks-guides/) - [Case Studies](https://numata.kinsta.cloud/resources/case-studies/) - GET TO KNOW US - [About Numata](https://numata.kinsta.cloud/about-numata/) - [Our Partners](https://numata.kinsta.cloud/about-numata/#Our-Partners) - [Awards & Accreditations](https://numata.kinsta.cloud/about-numata/#Awards) - [Global Footprint](https://numata.kinsta.cloud/about-numata/#Global-Footprint) - [Referral Programmes](https://numata.kinsta.cloud/referral-programmes/) - JOIN OUR TEAM - Life at Numata - Careers © 2023 Numata. All Rights Reserved. - [Business Conduct and Ethics](https://info.numata.co/en/business-conduct-and-ethics) - [Privacy & Data Protection](https://info.numata.co/en/privacy-and-data-protection) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Numata", "url" : "https://blog.numata.co/author/numata" }, "dateModified" : "2023-02-06T07:14:53.813Z", "datePublished" : "2022-01-17T07:00:00.000Z", "headline" : "How MSPs Enhance Employee Engagement & Retention", "image" : [ "https://blog.numata.co/hubfs/Imported_Blog_Media/smiling-african-student-pointing-with-pencil-laptop-screen-concentrated-blonde-woman-glasses-propping-chin-with-hand-while-wor-600x314.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.numata.co/2022/01/how-your-msp-can-help-you-improve-employee-engagement", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.numata.co/hubfs/Numata%20Logos-08-1.png" }, "name" : "Numata Business IT" } } ```