As companies are wrapping up their financial year and planning for the next one, it’s an opportunity to make changes. One of the things many companies should consider in the wake of 2020 is switching IT providers. Given the acceleration of digitisation in 2020 on the back of COVID-19, you cannot afford not to prioritise your IT in 2021 and beyond. Technology is underpinning several shifts underway, from changing supply chains to increased remote working.
There are several reasons to contemplate moving to a new IT provider. They primarily fall into two categories: reasons to move away from an existing provider and reasons to consider partnering with a managed services provider (MSP) for the first time. There is often an overlap between the two. Whatever the case, if you’re experiencing any of the following, it’s worth investigating a change:
- You feel frequently let down by your current IT provider.
- You struggle to manage your business’s IT needs internally, or your company is not a priority to your IT provider, and you struggle to access support when you need it.
- Your network and workstation performance and speed are decreasing.
- You feel like you or your employees spend more time dealing with IT issues than doing actual work.
- You are worried your security and data are at risk, or you have problems with viruses and spyware.
- You are not confident that your network is resilient enough to survive a disaster.
- Your network downtime is increasing.
- Your IT costs are not predictable or are continually increasing.
- You feel constrained by an IT contract you are not happy with.
- Your IT provider does not understand your industry and needs.
- You have outgrown your provider.
- You feel there is no transparency with your current IT provider.
If you’re nodding along as you read this list, maybe it’s time you made the move to a new MSP. Yes, it’s daunting, but we’ve got your back. If you need help, download our free e-book, SME Survival Guide to Changing IT Providers. We’d also like to throw our hat in the ring and ask you to consider us as your new provider.
Numata is a client services company, which delivers results-driven IT services and solutions for small-to-medium-sized businesses. We pride ourselves on delivering cost-effective services, and extraordinary technical and business understanding to our clients. In fact, we think of clients as business partners.
We are open, upfront, and dependable and we like to keep things simple. And we offer month-to-month packages, so you don’t have to worry about committing to onerous contracts. If you ever feel you are not receiving the value you should, you simply let us know and we’ll offboard you to a new provider of your choice. No hostage situations, no hard feelings. We want you to be happy and we want to deal with clients that we can make happy.
Get in touch to find out if we can help you – we’d love the opportunity to show you what we can do for your business.
