--- title: The 4 Advantages of Managed IT Over In-House IT description: It’s tempting to hire an in-house IT technician but often it leads to unnecessary expenses, here are four advantages of using Managed IT services image: https://blog.numata.co/hubfs/Imported_Blog_Media/AlexanderSmith-42resize-e1614089154860-600x314.jpg --- [![Numata Logo 2024](https://blog.numata.co/hs-fs/hubfs/Numata%20Logo%20Reg-07.png?width=160&height=31&name=Numata%20Logo%20Reg-07.png "Numata Logo 2024")](https://numata.kinsta.cloud/) - [Solutions & Services](https://www.numata.co/solutions-services/) - - [Outsourced IT](https://www.numata.co/solutions-services/it-outsourcing/) - [Fully Managed IT](https://www.numata.co/solutions-services/it-outsourcing/managed-it-service/) - [Co-Managed IT](https://www.numata.co/solutions-services/it-outsourcing/co-managed-it-services/) - [IT Strategy & Advisory Services](https://www.numata.co/solutions-services/it-outsourcing/it-strategy-advisory-services/) - [IT Risk Management](https://www.numata.co/solutions-services/it-outsourcing/it-risk-management/) - 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[IT Projects](https://numata.kinsta.cloud/solutions-services/it-projects/) - [Get To Know Us](https://numata.kinsta.cloud/solutions-services/cloud-services/#) - [About Numata](https://numata.kinsta.cloud/about-numata/) - [Our Partners](https://numata.kinsta.cloud/about-numata/#Our-Partners) - [Awards & Accreditations](https://numata.kinsta.cloud/about-numata/#Awards) - [Global Footprint](https://numata.kinsta.cloud/about-numata/#Global-Footprint) - [Referral Programmes](https://numata.kinsta.cloud/referral-programmes/) - [Join Our Team](https://numata.kinsta.cloud/solutions-services/cloud-services/#) - [Careers](https://numata.kinsta.cloud/solutions-services/cloud-services/#) - [Resources](https://numata.kinsta.cloud/resources/) - [Blog](https://numata.kinsta.cloud/blog/) - [Free eBooks & Guides](https://numata.kinsta.cloud/resources/free-ebooks-guides/) - [Case Studies](https://numata.kinsta.cloud/resources/case-studies/) - [Contact Us](https://numata.kinsta.cloud/contact-us/) ![](https://blog.numata.co/hubfs/Imported_Blog_Media/AlexanderSmith-42resize-e1614089154860-600x314.jpg) # 4 Advantages of Managed IT Over In-House IT Published by [Numata](https://blog.numata.co/author/numata) on February 24, 2021 9:00:00 AM SAST It’s tempting to hire an in-house IT technician to take care of your network and set them up with a cosy office just down the hall, but is it the right decision for your business? If you’re like most businesses, you’re always on the lookout for ways to save money while improving results. Sometimes this means expanding your staff to include a team of tech specialists at your beck and call, but this can often be an unnecessary expense that leaves you with highly paid employees twiddling their thumbs all day. For SMEs who are looking for the best of both worlds, we recommend Managed IT services. Put simply, Managed IT is our solution that gives you that team of specialist technicians and network experts, without the ‘quick, look busy’ element - and at a fraction of the cost. Naturally, you’d rather see your IT budget working to support your growth and kept as low as possible. That’s our focus too, and why we don’t simply maintain and repair your systems, we proactively monitor to avoid downtime and work with you to ensure your IT increases productivity and efficiency. Whether you already have in-house IT and are auditing the value, or are curious about what having IT support might be like for your business, we’ve put together a few factors to consider before making your choice: **Availability:** Most employees work 9-5, but what happens if something goes wrong with your systems outside these hours? Your in-house technician won’t appreciate being woken at 1 am and called in for emergency repairs. It’s more likely that they simply won’t answer the call (or hear it), or if they do, expect some hefty contract renegotiations come 9 am. Managed IT is quite different as we expect problems after hours and have support technicians ready. We know that every minute of downtime is affecting your revenue, plus your business reputation, so we prioritize getting your systems up and running asap. As a bonus, with [our Managed IT, these types of disasters](https://blog.numata.co/2021/02/sick-of-ongoing-it-issues-consider-managed-it-services-provider) are rarer as we’re constantly monitoring and correcting problems before they occur. **Total cost:** One of the things that may have attracted you to having an in-house technician is the cost. But while you may be able to pay them a lower hourly rate, there are extra costs like hiring, training, ongoing training, healthcare, and retirement. Once you start adding up the cost of an in-house technician, you might find it’s eating up your IT budget and leaving you scrambling to fill gaps you didn’t expect. Upgrades get delayed, opportunities are missed, and IT expenses become a sore point. In comparison, [Managed IT is one fixed monthly rate delivering enormous value](https://blog.numata.co/2021/02/how-managed-it-services-can-save-your-business-money), including access to specialists across all software applications and technology. **Ongoing Training:** Putting aside the fact your technician will often spend entire weeks away upgrading their skills and leaving you scrambling for support while they’re gone, those training costs quickly add up. With a salaried technician, you’ll have to pay all ongoing training and certification costs, plus travel costs for industry conferences. We know how important it is to remain current, certified, and skilled in new technologies, so we spend the money to invest in ourselves so we can serve you better. We’re part of industry-related communities and attend multiple conferences each year, all at our own expense. **Different goals:** For most employees, a higher wage is the goal, and many will job-hop to achieve that. A salaried tech may be looking for the first opportunity to leave and get paid more, often leveraging all the training you’ve just provided. In these modern times, switching jobs regularly is expected, with an average of only 3 years in each position. Considering how much it cost your business to acquire, train and upskill your technician, 3 years is an unreasonable ROI. Our goals couldn’t be more different - we only aim to keep you a happy customer for as long as we can! In the end, your business needs to find the right balance between profit and expertise. When you partner with our Managed IT, you’re securing availability, ever-increasing expertise, and commitment to your success. We work closely with you to provide the absolute best support and protect you from costly disasters, taking pre-emptive action to keep you safe and operational. There’s no doubt that Managed IT is a better decision than hiring an in-house technician, and we’d be delighted to prove it to you. Contact us to talk about Managed IT for your business. [![GET IN TOUCH](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/24975028/10975fe7-72d5-4a65-9d2b-f4ee3f2c64f8.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/24975028/10975fe7-72d5-4a65-9d2b-f4ee3f2c64f8) [Back to Blog](https://blog.numata.co) ### Related Articles [Numata Recognised Among the World's Leading Managed Service Providers](https://blog.numata.co/numata-recognised-among-the-worlds-leading-managed-service-providers) [From FUD to Clarity](https://blog.numata.co/from-fud-to-clarity) [Numata Recognised on the Global MSP 501 List for 2025](https://blog.numata.co/numata-ranked-on-channel-partners-2025-msp-501-2025) ### Email Newsletter Get important news, advice and the latest articles delivered right to your inbox! 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